Elevating the Post-Acute and
Long Term Care Profession

Ohio Department of Aging

Top Family Satisfaction Survey Scores


2014 Top Family Satisfaction Survey Scores

Ohio's Family Satisfaction Survey asks family members of skilled nursing facility patients about their satisfaction with over 60 aspects of the facility's services.  The survey is conducted by the Scripps Gerontology Center of Miami University, under contract with the Ohio Department of Aging (ODA).  In alternate years, ODA contracts for interviews of skilled nursing facility residents.  The satisfaction questionnaires were developed by impartial researchers and tested to ensure their validity.  The ratings are based on two key questions: "Overall, do you like this facility?" and "Would you recommend this facility to a family member or friend?" 

The top OHCA members:

  • Avon Oaks Nursing Home
  • Bethany Nursing Home, Inc
  • Elizabeth Scott Community
  • Holly Hill Nursing Home
  • Kimes Nursing & Rehab Center
  • Loveland Health Care Center
  • Rosary Care Center
  • Spring Meadows Extended Care Facility
  • Valley View Healthcare Center
  • Walnut Hills Nursing Home
  • Worthington Christian Village