AHCA/NCAL Quality Award 

Quality care is the hallmark of achieving true success in long-term care. At the Ohio Health Care Association, we proudly offer and support various programs and services that help our members achieve their quality mission.


The AHCA/NCAL Quality Awards Program is one such offering the Association is proud to support. The AHCA/NCAL Quality Awards consist of the Bronze Quality Award, a more rigorous Silver Quality Award, and a final Gold Quality Award that mirrors the Baldrige National Quality Award criteria. Recipients of these awards know that the pursuit of excellence is a continuous journey and that the satisfaction of residents, families, and staff makes the journey worthwhile.
The AHCA/NCAL National Quality Award Program provides a pathway for providers of long-term care services to journey towards performance excellence. The program is based on the core values and criteria of the Malcolm Baldrige National Quality Award (MBNQA) Program.

Applications are judged by trained examiners who provide feedback on opportunities for improvement to support continuous learning. Facilities must achieve an award at each level to progress to the next level.


Bronze –Commitment to Quality applicants begins their quality journey by developing an organizational profile including vision and mission statements, an awareness of their environment and customers’ expectations, and a demonstration of their ability to improve a process.

Silver –Achievement in Quality applicants demonstrate a level of achievement in their quality journey through good performance outcomes that have evolved from embracing the core values and concepts of visionary leadership, focus on the future, resident-focused excellence, management by innovation, and focus on results and creating value.

Gold –Excellence in Quality applicants must show superior performance over time based on their systematic approaches to leadership, strategic planning, customer focus, measurement, analysis and knowledge management, workforce focus, process management, and results. Gold applicants address the complete Baldrige Criteria for Performance Excellence in Health Care.

Gold Quality Award Winners

• 2016    Altercare Post Acute Rehabilitation Center
• 2014    Altercare of Louisville Center for Rehabilitation & Nursing Care, Inc.

Silver Quality Award Winners

• 2024    Altercare Lanfair
• 2024    Altercare of Somerset
• 2024    Briar Hill Health Campus
• 2024    Dayspring of Miami Valley
• 2024    Four Winds Community
• 2024    Genoa Retirement Village
• 2024    Glenwood Community
• 2024    Hillspring of Springboro
• 2024    Lakes of Monclova Health Campus
• 2024    Meadows of Ottawa
• 2024    Parkvue Community
• 2024    Triple Creek Retirement Community
• 2024    Willows at Willard
• 2022    Heartland of Twinsburg
• 2022    SEM Haven Health & Residential Care Center
• 2021    Wood Haven Health Care
• 2020    Glenwood Community
• 2020    Trinity Community at Beavercreek
• 2018    Fairhaven Community
• 2018    Four Winds Community
• 2017    Altercare of Canal Winchester
• 2017    Harmar Place Rehab & Extended Care Ctr
• 2017    Trinity Community at Fairborn
• 2016    Altercare Lanfair
• 2015    Altercare of Alliance Center
• 2015    Chapel Hill Retirement Community
• 2012    Majora Lane Center for Rehab & Nursing

Bronze Quality Award Winners

• 2024     Abbewood
• 2024     Accord Care Community-Orriville
• 2024     Allay Senior Care of Meyers Lake
• 2024     Altercare Coshocton, Inc.
• 2024     Altercare of Cambridge
• 2024     Arbors at Sylvania
• 2024     Auburn Skilled Nursing & Rehabilitation
• 2024     Aurora Manor
• 2024     Bellevue Care Center
• 2024     Birchwood Care Center
• 2024     Carriage Court of Washington Court House
• 2024     Chesterwood Village
• 2024     Chesterwood Village Senior Living
• 2024     Cortland Healthcare Center
• 2024     Covington Skilled Nursing
• 2024     Doverwood Village
• 2024     Eastgatespring of Cincinnati
• 2024     Grafton Oaks Nursing & Rehab Center
• 2024     Grand Rapids Care Center
• 2024     Harrison Trail Health Campus
• 2024     Heritage (The)
• 2024     Inn at the Pines
• 2024     Lakes of Sylvania
• 2024     Meadows of Kalida
• 2024     Meadows of Leipsic
• 2024     Norwich Springs Health Campus
• 2024     Oaks at Northpointe, The
• 2024     Orchard Grove Assisted Living
• 2024     Shelby Skilled Nursing and Rehab
• 2024     Smith's Mill Health Campus
• 2024     Springs of Lima
• 2024     Stone Creek Assisted Living
• 2024     Stonespring of Vandalia
• 2024     Taylor Springs
• 2024     The Glen
• 2024     Village Green Health Campus
• 2024     Willows at Bellevue
• 2024     Willows at Tiffin
• 2023     Altercare of Somerset
• 2023     Astoria Health & Rehab Center
• 2023     Briar Hill Health Campus
• 2023     Cypress Pointe Health Campus
• 2023     Dayspring of Miami Valley
• 2023     Forest Glen Health Campus
• 2023     Generations Senior Living Berea
• 2023     Generations Senior Living Strongsville
• 2023     Genoa Retirement Village
• 2023     Good Samaritan Society-Arlington
• 2023     Heritagespring of West Chester
• 2023     Hillspring of Springboro
• 2023     Homestead II
• 2023     Lakes of Monclova Health Campus
• 2023     Magnolia by Sanctuary Health Network
• 2023     Meadows of Delphos
• 2023     Meadows of Ottawa
• 2023     Oaks of Brecksville
• 2023     Shawneespring of Harrison
• 2023     Springview Manor
• 2023     Sycamorespring
• 2023     Triple Creek Retirement Community
• 2023     Valley View Healthcare Center
• 2023     Violet Springs Health Campus
• 2023     Wadsworth Pointe
• 2023     Willows at Willard
• 2023     Wooded Glen
• 2023     Woodlands Health & Rehab Center
• 2022     Northwood Skilled Nursing and Rehab
• 2022     Promedica Nursing and Rehab - Bucyrus
• 2022     ProMedica Skilled Nursing and Rehabilitation Centerville
• 2022     Versailles Rehabilitation & Healthcare Center
• 2021     Mapleview Country Villa
• 2021     Stillwater Skilled Nursing and Rehabilitation
• 2019     Astoria Skilled Nursing and Rehab
• 2019     Elms Retirement Village Inc
• 2019     Parkvue Community