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October 14, 2020

Challenges with Visitation Dashboard. As SNF and assisted living members continued today to try to register for the state's visitation dashboard, more of them reported problems and asked for assistance. The two most common issues were the LTC Facility Visitation application did not appear after the provider registered for OH|ID and if they did get the app, their facility did not appear in the drop-down menu. This afternoon, the Health Department's Rebecca Sandholdt posted the following message to the Enhanced Information Dissemination and Collection System (EIDC), along with the previously-released instructions for logging in (the attached document to which Ms. Sandholdt refers below).

I wanted to provide some updated information related to the instructions to enter your visitation information:

1. You must have an OHID account (7XXXXX), if you do not follow the directions listed on page 2 of the attached document

2. If you have an OHID or after you obtain one, you are now ready to register your facility which is step 1 on page 1

3. Complete all the fields, this includes identifying your facility type and the county of your facility

4. I will then be able to approve your facility and add the application to your OHID account

5. Once approved you will then receive an email with the link to enter your visitation information.

6. You must first create your facility with the facility information

7. After you create the facility, if your information needs changed you will utilize the update portion.

If you have questions please email

Do not email CCURT or the LICCERT accounts. Do not call the Coronavirus call center. Any of these will delay assistance being provided.

Check to Make Sure You Aren't Leaving Money on the Table. The state, at some time in the past, apparently established a deadline of tomorrow for providers to apply for the Coronavirus Relief Fund (CRF), but today they exended it to October 30. According to the Department of Medicaid (ODM), only 4,830 of 11,272 provider payments have been made, mostly because the providers have not applied. CRF payments are in addition to anything you may have received from the federal Provider Relief Fund. There is still more than $100 million available.

ODM's Patrick Beatty supplied a table (Excel download) of SNFs and assisted living communities that are eligible for funding but have not applied. The list includes a number of OHCA members and covers the SNF payments, the infection control payments, and the assisted living payments, but does not include MyCare Ohio Waiver payments for which some assisted living communities are eligible. Providers who had not applied for the MyCare payments, along with funding targeted to home health agencies, ICFs/IID, and PASSPORT and Ohio Home Care Waiver providers, were included in a larger spreadsheet Mr. Beatty furnished last month.

We encourage all members to take advantage of this funding opportunity before it goes away. Please check the lists under all possible names for your facility or agency. The portal for applying is located here (scroll down to Provider Relief Payments). The state recommends Google Chrome to use the site. 

Updates for ID/DD Providers. Department of Developmental Disabilities (DODD) Director Jeff Davis asked us to remind providers that staff members are to wear facemasks at all times, with the only exception being when they are in a room alone (no other staff or residents). Staff members who are eating should be at least six feet from other staff and should replace their masks when they finish eating. The department heard reports of staff not using masks in several situations, including when transporting people or when entering a private residence to provide services.  

DODD's Ann Weisent and Sara Lawson joined our ID/DD member call this afternoon to discuss visitation, outings, and other topics. Ms. Lawson reiterated that decisions on having visitors and participating in outings (including day services, school, visits home to family, etc.) need to be based on team discussions that weigh all the risks and benefits. In addition to the “Trusting the Team Process”  resource on which OHCA collaborated, the Ohio Association of County Boards of Developmental Disabilities shared a “Roadmap for Tough COVID Conversations” document they created for service and support administrators, which is good for providers also to review. 

In response to concerns members voiced on the call about staffing shortages, Ms. Lawson said DODD is putting together a team to look into ways to address the workforce shortage long-term. Specifically related to staff experiencing COVID-19-like symptoms and their ability to work, the DODD representatives pointed to the state's "LTSS Pre-Surge Planning Toolkit." The last two pages of the toolkit contain guidance for health care providers to mitigate staffing shortages. OHCA reviewed this guidance and posed several questions to DODD regarding access to testing and the ability for staff with “suspected COVID-19” to work before meeting all of the return-to-work guidelines. We will share more information as we receive it.

Ohio Again Breaks Daily Record for Number of COVID-19 Cases. Today, the state reported 2,039 new COVID-19 cases, far and away more than last Friday's previous record of 1,840. The numbers of hospitalizations and intensive care unit admissions also topped the three-week averages. The newly-released state figures for long-term care facilities (SNFs, ICFs/IID, and assisted living) for the week ending today also reflect the case growth in the general population. There were 1,523 new cases among residents and staff, the highest total since the week ending August 26 and the second-highest in four months. As cases in facilities generally lag those in the general public, we should brace for higher numbers in the next couple weeks.

Need Help Finding a Lab for COVID-19 Testing? Ohio created a Lab Capacity Dashboard to help long-term services and supports providers and other businesses administering COVID-19 testing to locate a laboratory to run their samples. This new resource will be updated continuously as labs interested in participating in the dashboard add their information. The dashboard will help connect groups that need testing with available labs. Please bookmark this tab and consider using it if you need to locate a lab to meet your testing needs.