| State Releases List of Top SNF, AL Resident Satisfaction Surveys |
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State
Releases List of Top SNF, AL Resident Satisfaction Surveys Ohio nursing facility and residential care facility residents are generally satisfied with the care they receive, according to the results of the 2009 Long-term Care Resident Satisfaction Survey, released by the Ohio Department of Aging. The average nursing facility satisfaction score statewide was 85.85 (out of a possible 100). Of 955 participating SNFs, 506 scored above the statewide average of 85.85, making them eligible for an additional "quality point" in a reimbursement formula used by the Ohio Department of Job and Family Services as a way to reward quality. This was the second time the state has conducted a resident satisfaction survey of residential care facilities, better known as assisted living facilities. Ohio's survey is the only statewide consumer satisfaction survey in assisted living facilities conducted in the nation. Of 558 participating assisted living facilities, 317 scored above the statewide average of 92.07. The full survey results are available on the Ohio Long-term Care Consumer Guide website. In 2010, family members of Ohio nursing facility residents will be surveyed about their satisfaction with the facilities. Residents of SNFs and ALs will be surveyed again in 2011. OHCA Member SNFs in Top 25 for Resident Satisfaction 2009
Summa
Barberton Hospital Transitional Care Services Unit, Barberton – 98.21 OCAL Member ALs in Top 25 for Resident Satisfaction 2009
Holly Hill Assisted
Living, Newbury – 99.27 |
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