Measuring Quality Improvement in Healthcare

Measuring Quality Improvement in Healthcare: A Guide to statistical Process Control Applications
How can you measure the effectiveness of quality improvement efforts? Read this book and find out! Chapters cover preparing to collect data, data collection, understanding variation, run and control charts, control chart case studies, developing improvement strategies, and using patient surveys for CQI. An appendix shows five ways to  calculate control limits.
 
American Society for Quality, 2001, pb, 194 pages