Baldrige Award Winning Quality

Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence

Are you thinking of applying for an AHCA/NCAL Quality Award? Or do you just want to improve the quality of care at your facility? This book, the most widely used book on the Baldrige National Quality Award, guides you through all stages in the application process and provides a comprehensive plan. The 16th edition has a new focus on business ethics and corporate governance.  (The 16th edition should be available in late spring 2007).
 
Productivity Press, 2007, pb, 361 pages