Baldrige Award Criteria-The Pocket Guide

The Pocket Guide to Baldrige Award Criteria
Do you wish you could give everyone in your organization a quick overview of the Baldrige Award Criteria? Now you can—with this pocket guide version that’s both handy and cheap. It contains a flowchart of the Baldrige Criteria as a system, a Q&A section, a summary of the seven  main Baldrige Criteria, and a short list of additional readings. 

  Taylor and Francis/Productivity Press, 2009, 3" x 5" pocket-sized pb, 64 pages