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Quailty Improvement
A Life Worth Living
Practical Strategies for Reducing Depression in Older Adults
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$37.95
Assessing Satisfaction in Health and Long Term Care
Practical Approaches to Hearing the Voices of Consumers
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$45.00
Baldrige Award Criteria-The Pocket Guide
15th Edition. Package of 5. A quick overview of the Baldrige Award Criteria
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$35.00
Baldrige Award Winning Quality
How to Interpret the Baldrige Criteria for Performance Excellence
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$49.95
Changing Culture, Changing Care: S.E.R.V.I.C.E First
Leadership in the Health Care Business
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$33.95
Conducting Satisfaction-Based Customer Surveys
Conducting Satisfaction-Based Customer Surveys: A Guidebook for Long-Term Care Providers
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$39.95
Culture Change in Long-Term Care
This book provides a timely and comprehensive approach to understanding culture change from the perspective of management and business as well as policy and regulatory guidelines.
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$57.95
Developing a Quality Management System
The Foundation for Performance Excellence in Long Term Care (2nd Edition)
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$39.95
Ethics in Health Services Management
Ethics in Health Services Management - Fourth Edition
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$39.95
