Browse
Marketing
Customer for Life: Building Customer Loyalty
Building Customer Loyalty addresses critical contact points where customer loyalty can be built or destroyed. Gives steps on how to interact at each of the contact points.
Product Details...
$282.00
Customer for Life: Don't Run Don't Hide
Don’t Run, Don’t Hide gives practical guidance on how to move upset or angry patients and family members into productive problem solving.
Product Details...
$282.00
Customer for Life: No Second Chance
No Second Chance to Make a First Impression explores the basic principles and skills for gracious and effective telephone use in health care organizations.
Product Details...
$282.00
Customer for Life: Recovering from Breakdowns
Recovering from Customer Service Breakdowns provides training in the steps of service recovery that can be applied by every person in your organization.
Product Details...
$282.00
Deficiency Free Buttons
"We're Deficiency Free" 2 1/4" buttons. Pack of 50.
Product Details...
$25.00
